YOU GOTTA BE FRICKIN KIDDING ME!!...

...or, maybe this should be titled.. HUH!!???

Dear Mrs. Shelby R. Branzanti :

In attention to your kind e-mail of today; By this means we inform you that before the Insurance Company may settle the damages suffered on your Household Goods Shipment (Tools and Wood??), you need to fill out a Claim Form in which clearly detail the damaged and missing items with the declared value of each of them.

On the other hand, on your Policy / Certificate of Insurance you may take note of the instructions and/or the necessary steps to be follow that you must do to proceed with your claim; As well, the essential support documents needed to speed up the settlement, which we describe as follows:

1.- Photocopy of the Descriptive Inventory of your shipment.

2.- Photocopy of the Descriptive Valued Inventory of each item of your shipment.

3.- Photocopy of the Bill of Lading

4.- Photocopy of the Import Customs Clearance Document.

5.- Photocopy of the Inland Freight Bill at the Final Destination

6.- Photocopy of the Exception List at time of delivery.

7.- Formal Valorized Claim Letter to the Shipping Company and the Inland Carrier.


It is important to mention that in order to approve the arrangements of your claim a Survey Report must be issued to certify the damaged and missing items, and this documents has a cost for concept of fees and expenses same that must be covered (paid) by the consignee. The cost of this document should be reimbursed by the Insurance Company once they settle your claim.

For the before mentioned, we will appreciate very much if you please sent us as soon as possible your Claim Form duly filled and signed to know the amount of your claim.

Thank you for your kind attention,

Best Regards,

Pablo Ruiz Hernandez
AIMU Mexico CorrespondentLLOYD'SAgency Mexico City & VeracruzCERTIFICACION PROFESIONAL INTERNACIONAL,S. A. DE C.V.
Circuito Viveros Sur No. 70
U. Adolfo Lopez Mateos
Tlalnepantla, Edo. de Mexico CP 54080
MexicoTels/Fax : (5255) 5361- 2311, 5361- 6952 Extns. 113 , 114 & 115
5398- 6542 , 5397- 2970
5398- 6471 , 5362- 8716
5362- 5699 , 5362, 7863

Mobile: (5255) 5406- 2418 Nextel: 10180821